1. Introduction

RPM Creative, LLC ("RPM Creative," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rpmcreate.com or use our services. By accessing or using our website or services, you consent to the practices described in this Privacy Policy. This policy complies with applicable data protection laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

We collect information about you in the following ways:

a. Personal Information

Personal information is data that can be used to identify you. We may collect the following personal information when you voluntarily provide it:

• Contact Information: Name, email address, phone number, or mailing address.

• Account Information: Username, password, or other credentials if you create an account.

• Communication Data: Information you provide when contacting us, such as through forms, emails, or customer support inquiries.

b. Non-Personal Information

We collect non-personal information that does not directly identify you, including:

• Technical Data: IP address, browser type, operating system, device type, and internet service provider.

• Usage Data: Pages visited, time spent on the website, clickstream data, and referral URLs.

• Aggregated Data: Statistical or demographic data used for analytics.

c. Sensitive Personal Information

We do not collect sensitive personal information (e.g., Social Security numbers, driver’s license numbers, financial account details, precise geolocation, or biometric data) unless explicitly required and consented to for specific services.

3. How We Collect Information

We collect information through:

• Direct Interactions: When you submit information via forms, sign up for newsletters, or contact us.

• Automated Technologies: Through cookies, web beacons, and server logs when you interact with our website.

• Third Parties: From analytics providers, advertising networks, or other partners, subject to your consent or applicable law.

4. How We Use Information

We use your information for the following purposes:

• Service Delivery: To provide and personalize our services, process transactions, and respond to inquiries.

• Communication: To send you updates, newsletters, or promotional materials (with your consent, where required).

• Website Improvement: To analyze usage trends and enhance the functionality and content of our website.

• Legal Compliance: To comply with legal obligations or protect our rights.

• Security: To detect and prevent fraud, abuse, or security incidents.

We adhere to data minimization principles and only process personal information that is necessary, adequate, and relevant for the purposes outlined.

5. Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. These technologies may track your preferences, session information, or interactions with our site. You can manage cookie preferences through your browser settings or our cookie consent tool, where applicable. For California residents, we provide opt-out options for non-essential cookies as required by the CCPA/CPRA.

6. Sharing and Disclosure of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., hosting, analytics, or payment processors) who process data on our behalf under strict confidentiality agreements.

• Legal Requirements: To comply with applicable laws, regulations, or legal processes (e.g., subpoenas or court orders).

• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.

• With Your Consent: For any other purpose disclosed at the time of collection.

7. Your Privacy Rights (California Residents)

Under the CCPA/CPRA, California residents have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, disclose, or sell.

• Right to Delete: Request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising (we do not currently sell or share personal information for these purposes).

• Right to Correct: Request correction of inaccurate personal information.

• Right to Limit Use: Limit the use or disclosure of sensitive personal information (we do not collect such information unless necessary).

• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

To exercise these rights, contact us at info@rpmcreate.com or submit a request through our website at rpmcreate.com/privacy-policy. We will verify your identity before processing requests, which may require providing additional information. Responses will be provided within 45 days, or 90 days for complex requests.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, disclosure, or destruction. These measures include encryption, access controls, and secure servers. However, no internet or electronic storage system is fully secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law. Non-personal information may be retained indefinitely for analytics purposes.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take steps to delete it. Contact us at info@rpmcreate.com if you believe we have inadvertently collected information from a child under 16.

12. International Data Transfers

Our services are hosted in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website at rpmcreate.com/privacy-policy with the "Last Updated" date revised. We encourage you to review this policy regularly. Significant changes will be communicated via email or a prominent notice on our website.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: info@rpmcreate.com

• Website: rpmcreate.com/privacy-policy

For California residents exercising CCPA/CPRA rights, please include "California Privacy Request" in the subject line of your email or form submission.

Last Updated: July 29, 2025